This notice concerns elitestartours.com, the Elite Star Tours website operated by Elite Star Tourism LLC. It explains what information can be involved when you browse the site or contact us about travel.
When you send an enquiry
An enquiry normally contains the contact details you provide and information about your trip — for example travel dates, number of passengers, destination, hotel preferences or a request for a vehicle or activity. The purpose of collecting those details is to understand and respond to your request.
Please do not send payment-card numbers, passport scans or other sensitive documents in an ordinary email or contact message.
When you visit the website
The web server and security systems process technical information needed to serve pages and protect the site. This can include IP addresses, browser details, request dates, visited URLs and error or security logs. Cookies needed for sessions, forms and security may also be used. You can control browser cookies, although blocking essential ones may prevent some features from working.
Some website resources or embedded services may be supplied by third parties. Those providers can receive technical information when their resources are loaded. Their own privacy information applies to their processing.
When an enquiry involves a travel provider
A hotel, activity operator, transfer company, car-rental firm or booking platform may need relevant trip details to check a request or make an offer. If you follow a booking link to another website, information you enter there is handled according to that provider's privacy and booking terms. Do not assume that a payment made on an external website is processed by Elite Star Tourism LLC.
Some outbound links may contain affiliate tracking information so a provider can recognise referrals and attribute commissions.
Use and retention
Contact details are used to respond to enquiries and related messages; technical records are used to operate and protect the website. Records may also need to be retained for legitimate operational, dispute-resolution or legal reasons. The appropriate retention period depends on the type of record and the applicable requirements.
Questions about your information
For a question about information you sent through this site, or to request access, correction or deletion where applicable, email [email protected]. Tell us which enquiry you mean, but do not include additional sensitive documents in your initial message. We may need to verify identity before acting on a request.
This notice covers this website, not the independent booking websites you might visit from it. See the website terms for more about enquiries and third-party bookings.